The hallway floor is cupping and nothing in the house is dripping.

A Pflugerville house sits on a slab poured over Blackland clay, so a leak under the floor has no basement to fall into. It spreads under the laminate, wicks up the drywall, and shows up as a raised seam, a warm tile, or a bill that jumped forty dollars. Call us now and tell us what you noticed. We route the call to an independent local water damage provider who works these Travis County subdivisions.

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Find the valve at the curb before you find the source

If water is still coming, stop it first. On most Pflugerville lots the meter box sits in the front yard near the sidewalk, and the house valve is usually on the wall where the line enters the garage or under a hose bib. A meter key or a crescent wrench closes either one. Flip the breaker for any room where water reached an outlet or a power strip.

Closing the valve does not stop the spread on a slab. Water under the flooring keeps moving along the edge of the foundation and the plumbing chases, and a room that looked fine tonight can have a swollen baseboard by morning. A line that split in the attic during a freeze already soaked the insulation and the top of the ceiling drywall before the first drip hit the carpet.

No wall gets cut in a Pflugerville house until the provider has walked every room with a moisture meter. When the floor is the suspect, they listen for the leak with acoustic gear and pressure-test the lines before anyone touches the concrete. The readings, not a guess, decide what opens.

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Talk to someone now about the water in your house

Describe what you walked into, in plain words. We route the call to an independent local provider who handles slab leaks, freeze breaks, attic water heaters, and creek flooding across Pflugerville and northeast Travis County.

  • Say which room got wet first and whether water is still coming in.
  • Mention a warm patch of tile, a cupped hallway floor, or a water bill that jumped.
  • Tell us if the water heater sits in the attic or the garage and whether the pan overflowed.
  • Say whether the water came from a pipe inside or up from the street or a creek.
  • Tell us if the curb valve or the house valve is already closed.
  • Have the address, an HOA gate code if there is one, and a number that reaches you.
  • Call even if the floor looks dry now and the room just smells damp.

Six things the crew does in a slab house, and why each one matters to you

What happens What it means for you
Every floor metered, including the rooms that look dry Water that crossed under the slab edge into the next bedroom gets caught before that laminate swells too
Slab lines located by sound and pressure before concrete is opened One access hole where the leak is instead of a trench through the kitchen
The attic checked above every ceiling stain A rusted drain pan or a split supply line gets found instead of painted over
Dehumidifiers sized for a humid Central Texas summer The drywall reaches its dry target instead of stalling at damp for a week
Photos and readings logged from the first hour Your adjuster gets a dated record instead of your memory of the puddle
Mitigation written as its own scope, separate from the rebuild You can see exactly where the drying work ends and the flooring and drywall work begins

While the truck is still on SH 130

Get standing water off the floor if the valve is safe to reach and the power is off in that room. Prop open the doors of any cabinet the water reached. Pull rugs, shoes, and boxes off the wet floor and set furniture legs on foil or plastic lids. Photograph every wet room and every stained ceiling before anything goes to the curb. Then make the call. Whether it turns out to be extraction, drying, or a slab leak hunt is the provider's question, not yours. Say what you see and let the provider sort out the order.

Clay, creeks, and one hard freeze: how Pflugerville houses get wet

Pflugerville sits at about 686 feet on the Blackland Prairie, and the town went from 4,444 people in 1990 to 65,191 in 2020. Nearly all of that growth is slab-on-grade subdivisions built after 1985, from Windermere and Gatlinburg in the 1980s to Falcon Pointe, Blackhawk, Avalon, and Highland Park after 2000. The clay under those slabs swells in a wet spring and shrinks hard in August, and the copper and PEX cast into or under the concrete moves with it. That is why a slab leak is an ordinary call here.

Gilleland Creek runs through the middle of town and Wilbarger Creek drains the east side, and both rise within an hour of a hard rain. On October 31, 2013, gauges north of town recorded between four and a half and nearly six inches, four feet of water crossed the road near Grand Avenue Parkway, and crews pulled drivers from cars there. In February 2021, the week-long freeze split attic and garage lines across every subdivision, and the city's water treatment plant lost power, putting Pflugerville under a boil notice from February 15 to February 24. Another hard freeze in January 2024 did the same to lines that had been repaired once already.

The Pflugerville Fire Department, which is Travis County ESD No. 2, covers 77 square miles around the city and answered more than 14,000 calls in 2025, many of them water rescues at low crossings. Whether your lot sits in the reach of either creek is on the city's interactive floodplain map, and it is worth ten minutes to look before the next storm.

Does a Texas homeowners policy pay when the slab leaks?

A pipe that splits in a freeze or a water heater that fails overnight is the kind of sudden loss most Texas policies are written to respond to. A slab leak is a harder question. Some policies pay to tear out and repair what the leak soaked but not to fix the pipe itself, and a leak that ran under the floor for months can be excluded as gradual damage. Only someone who has read your policy can say what it pays, and that is not this site. What the provider can do is photograph every room, log the moisture readings from the first visit, and put the scope in writing. Your adjuster reads that and decides.

The Travis County communities we cover

We serve Pflugerville and its neighborhoods from Old Town to Carmel, along with Hutto, Manor, and Coupland to the east and north. We also cover the Travis County communities south and west of the city: Wells Branch, Tech Ridge, Dessau, Harris Branch, Windsor Park, and the subdivisions around Lake Pflugerville. Each one has its own page on the areas page.

Call (512) 855-6202 and tell us what got wet. We route the call to an independent local water damage provider serving Pflugerville and northeast Travis County.

Lines are open for Travis County water damage calls

Tell the provider which room got wet first, whether water is still coming, and whether it started at a slab line, an attic water heater, a frozen pipe, or Gilleland Creek.

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